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I am not sure how the remodeling process works. Where should I start?
There are a number of paths that a project may take, and the answer depends somewhat on scope. Your work may involve the service of an architect, kitchen/millwork designer, interior designer, and general contractor. Our preliminary consultation is complementary. We will be glad to provide you with our creative ideas and solutions, and make suggestions as to the best next step for you to take.
There seem to be so many decisions to make, and I really don’t want to get into such details. How can we make this process easy?
We have the tools, resources, knowledge and experience to make the process stress-free for you. From space plan, through appliance selection, interior fittings and hardware, we can take the lead in as much (or as little) of your project as you would like. Every step of the way, we can provide recommendations and a focused set of options in order to simplify your choices.
How should I interview and select a kitchen designer?
Successful kitchen designers possess a rare combination of creative drive and a passion for detail. Be sure to validate both of these traits during the interview process. In addition, ask yourself the following:
  • Does the designer exhibit a genuine interest in your project and willingness to listen?
  • What is your sense for the honesty, integrity and character of the designer?
  • Does the designer have access to the appropriate resources (millwork, accessories, tile design, etc...) to make your job successful?
I am very particular, know just what I want and would like minimal assistance. What firm would be best for me?
First, be sure as to just how much of the project you want to take on. Beyond the aesthetics, there are many details to be attended throughout the course of a project. From dimensional tolerances measured to 1/16", to trim profiles, to every aspect of the fit and finish, there is so much for the kitchen designer to handle behind the scenes. You should have a candid discussion with your designer to determine just what role each of you will take throughout the process.
My interior designer says that they can handle the kitchen project for me. Is that typical?
Some interior designers include kitchen design (and other forms of custom millwork design) as part of their core capability, and can do an excellent job for you. Nonetheless, you should consider the following:
  • Does the designer keep up on the latest trends in cabinetry design and function?
  • Will the designer take you through showroom displays to evaluate proportion, space and function?
  • Does the designer have the substantial millwork relationships needed to build a superior product; can the designer provide wood, finish and moulding samples?
  • Does the designer have the passion for detail that insures the project will proceed on schedule and provide a high-functioning end result?
  • Does the designer have the construction and installation knowledge to do the work effectively?
I am contemplating an addition and have retained an architect. Do I need to hire a kitchen designer as well?
Similar to the response above, many architects work effectively in kitchen design, and many have millwork relationships to get the job done. We have found that most often the best, and most economical, solution is for an architect to work with us as a team. With both an architect and designer involved, you receive the benefit of two perspectives on the project while not incurring any added cost. And, due to the depth of our millwork relationships and singular focus on custom millwork, our pricing, quality and versatility is often superior to other sources.
I have heard of a designer that works out of their house instead of a showroom, and that they can save me a lot of money. Isn’t that a good approach?
There are some successful designers that work on this basis. However, you might want to consider the following:
  • Does the designer have the financial wherewithal to handle the significant professional and financial responsibility involved in your project?
  • How will the designer demonstrate the quality of the cabinetry, the options for interior fittings, and details of the fit and finish?
  • Can you be confident that the designer AND the millwork will be there to support any issues that may arise through the course of the project?
  • Who will you turn to for service in the years to come?
How long will the project take?
Project timelines vary widely, based on scope and complexity. Following are minimum timeframes that we use to help guide our clients:
  • Design process may be completed within four weeks.
  • Detailing and ordering of cabinetry within four weeks.
  • Construction and delivery of cabinets from two to four months.
  • Installation/completion of project within four weeks.
The foregoing time estimates are not strictly sequential; however, you should expect that any project will take from three to four months as a minimum timeframe.
I have found a cabinet that is just what I am looking for. Can you just give a competitive bid and then I’ll choose the best price?
There are so many variables in the production of custom millwork, that a “price-bid” is unfair to both you and the designer. If you have the detailed plans needed to make a meaningful price quotation, you should by that time have confidence in the integrity of the designer and cabinetry. At Kitchen Classics, the breadth of our product offerings gives us the flexibility to complete your project at a very competitive price.
Who should install the cabinets? Does it really make much of a difference?
Installation can be a very important factor, especially with custom cabinetry and complex designs. Each member of our in-house installation team has decades of experience working with custom millwork. However, we will also consider your installer if you prefer that approach, and if acceptable, we will provide necessary support during installation so that your installer can provide the best possible result.
The name “Kitchen Classics” suggests you do only kitchen work. Are there other areas in the home that you also address?
While the majority of our work is in kitchen remodeling, we undertake most any home project that involves space planning and/or custom millwork. We take great pride in our creativity and attention to detail in developing solutions for our clients.
I would like to freshen up the kitchen without spending a lot of money. Do you have suggestions for an approach that is less than a complete remodeling?
There are a number of steps that we can help you with, including the following:
  • Replacement of countertops and/or backsplash
  • Replacement of knobs and pulls
  • Adjustment and/or replacement of hinges and drawer glides
  • Addition of new interior fittings, including drawer inserts, pull-out shelves, trash storage, etc...
  • Replacement of appliances
  • Cabinetry touch-up
Cabinet refacing or refinishing are not often viable solutions. Our cabinets are finished in a controlled millwork environment to provide a deep, durable and consistent finish. A finish applied in your home will not have the same characteristics; while the initial appearance may be satisfactory, the life may be limited. Also, the relative cost for refacing may be quite high.
I would rather not spend the money on a complete kitchen right now, but I have some appliances that need replacing. What should I do?
Please contact us. Quite often, appliance replacement involves cabinet modification. We can quickly let you know if you will need to have your cabinets adjusted to accommodate your new appliances, and can assist in you in getting the job done.
Can you help us to do a job on a very tight budget?
Yes, we believe that we provide great value. Our competitive pricing is based on the following:
  • We have gone to great lengths to evaluate millwork options. The millworks with whom we work provide products with very attractive price-to-value.
  • Our in-depth knowledge of our product options allows us to help guide our clients to the best solutions. For example, one millwork may charge a premium for a certain type of cabinet; we will advise our client to consider a different millwork for that cabinet in order to obtain the best pricing.
  • Our business model is predicated on referrals. To be successful as a referral-based business, we are compelled every day to provide the highest possible value to our clients.
  • Our low-profile showroom and limited advertising permits us to pass these savings on to our clients.